****CORONAVIRUS INFORMATION****
We are here for you. We know things are chaotic at home and in life right now, but we have made changes so we can serve the patients that are needed to be seen in clinic right now. More importantly, we have created availability for you to receive the care you have come to expect from our office. Every day we have providers in the office and on telehealth videos via a HIPAA compliant video platform. No extra apps are needed, these visits can happen on your phone or your laptop through a web browser. You can pre book a telehealth visit with your provider if it's not urgent. If it's urgent, you will be able to 'see' a provider on the same day. We encourage this so you can receive the care you need, but also keep you from having to go to an urgent care or the emergency department if it can be avoided, to reduce your risk of exposure.
Your friends and family are important to us too. If anyone you know is in need of a e-visit and doesn't have access to it, please let them know we are happy to help during this time. No need to be a prior patient. Just ask them to call the office to schedule and register.
We are taking great strides to continue providing you with great care and keeping you safe during the Coronavirus pandemic. Multiple policies have been implemented:
- Well Checks: We are only seeing children 18 months and younger for their well checks, so that they may continue to get critical vaccines. Further, all well checks will be scheduled in the morning only, as we do our best to separate well children from sick children. If your child is currently ill do not schedule for a morning well check. If your child is older than 18 months and has a well check scheduled in the next few weeks, we will call you to reschedule.
- Sick Visits: All sick children will first be scheduled for a telemedicine visit; please call to schedule this. If your child needs to be seen, the provider who sees you for the telemedicine appointment will arrange a sick visit in the afternoon. All sick children will be seen in clinic in the afternoon only. Walk-in appointments for strep tests or other issues are currently not available.
- Non-urgent Appointments: Other non-urgent appointments, including mental health concerns and medication checks, will be conducted by telemedicine. If you are currently on our schedule, we will contact you with information about how they will proceed.
- Patient Safety: Multiple measures have been taken to keep you safe in our office.
- All staff members will be wearing masks, eye protection, and gloves when they interact with your child.
- Any child or parent with fever or respiratory symptoms will wear a mask while in our facility.
- We have eliminated our waiting room, and you will be called from your car and directly ushered to your room.
- All well children will be seen in the morning, and all sick children will be seen in the afternoon.
NEW OFFICE POLICY and PROCEDURES
3/22/2020 updated
covid-policy-4-3-22-2020-final.docx
PLEASE READ
We are a small pediatric office for children from birth through college age. We have been caring for children in the Twin Cities for almost 80 years. We pride ourselves in offering high-quality medical care with short waits, prompt phone advice from a physician, and courteous service. Our pediatricians believe exceptional care is obtained when there is an on-going relationship between the doctor and patient. We want to be lifelong partners in your child’s health. We achieve this goal by listening to your questions and concerns, and educating you on how to promote a healthy lifestyle for the entire family and each doctor will care for his or her own patients when possible. All of our doctors are fully trained and board-certified. Our mission is to provide quality health care to children and an understanding of health issues related to children and their parents.
Conveniently located in St. Louis Park, our courteous and knowledgeable staff works hard from first contact to make every visit to our office positive. Whether it’s your child’s first visit to our office, or just a routine well-child checkup, we strive to make sure you and your child are always comfortable and informed. We take the time to talk with parents to help you understand your child’s needs, and we equip you with the knowledge necessary for promoting a lifetime of optimal health and wellness.
To help you get acquainted with our practice, we have provided the important information you need on our website. Please browse these pages to learn more about our skilled doctors, services, office details, commonly asked questions and various forms.
When you choose Pediatric Services, you can feel confident that you are teaming with knowledgeable, compassionate doctors who have dedicated their careers to child-focused health care. Please do not hesitate to contact our office with questions or concerns. Our staff looks forward to meeting you and your family.
